Get in touch
Contact us
The fastest way to reach us is the same way you use the service — message our WhatsApp number. Email works too.
The business behind my 2nd brain
- Registered name
- [LEGAL ENTITY NAME]
- Registered address
- [BUILDING, STREET]
[CITY, STATE, PIN]
India - Registration / GSTIN
- [GSTIN OR UDYAM/CIN NUMBER]
- Telephone
- [BUSINESS PHONE]
Who to write to
| If you want to | Write to | We reply within |
|---|---|---|
| Get help with the service, billing, or a reminder that misfired | support@my2ndbrain.in | [e.g. 2 working days] |
| Ask what data we hold, correct it, or have it deleted | privacy@my2ndbrain.in | [e.g. 30 days] |
| Raise a formal complaint under the DPDP Act | grievance@my2ndbrain.in | [e.g. 30 days] |
| Report someone misusing reminders to harass you | abuse@my2ndbrain.in | [e.g. 1 working day] |
Grievance Officer
Appointed under the Digital Personal Data Protection Act, 2023 and the Information Technology (Intermediary Guidelines) Rules:
- Name
- [GRIEVANCE OFFICER NAME]
- Designation
- [DESIGNATION]
- grievance@my2ndbrain.in
- Postal address
- [REGISTERED ADDRESS]
If we do not resolve your complaint to your satisfaction, you may escalate it to the Data Protection Board of India.
Stopping reminders right now
You do not need to email anyone. Reply STOP in the WhatsApp conversation and every reminder to your number stops immediately. To erase your data as well, see deleting your data.