Privacy Policy
Last updated 1 September 2026 · Effective 1 September 2026
my 2nd brain is a reminder service delivered as a web app, and over WhatsApp once that channel launches, operated by My2ndBrain (“we”, “us”), registered at B4 1001, Parsvnath Exotica, Sector 53, Golf Course Road, Gurgaon, Haryana 122002, India.
This policy explains what we collect, why we collect it, who else handles it, and how you can have it removed. It is written to be read, not to be survived.
1. What we collect
| What | Why we need it |
|---|---|
| A random code for your device (app) | It is your account. We do not ask for a name, phone number or email. The code is shown in the app so you can restore your reminders on a new phone. |
| Your WhatsApp phone number and profile name (WhatsApp) | Your account on that channel. We have no other way to send you a reminder there. |
| A notification subscription (app, only if you switch notifications on) | An address your browser gives us so we can wake the app when a reminder is due. It carries no message content. |
| The text of messages you send us | To work out what to remind you about, and when. |
| Your reminders | The text, the time, and whether it repeats. |
| Voice notes you send us | Transcribed to text by an automated speech-recognition service run by Cloudflare, then handled like a typed message. The audio itself is not kept. |
| Screenshots and PDFs you send us | Kept so we can show them back to you, and read once by the model so what they say (a voucher code, an expiry date, an exercise list) becomes a note. Delete my data removes them too. |
| Things you tell us about yourself | As you use the service we note durable facts you mention — routines, the people you set reminders for, standing preferences — so we can understand later messages without asking again. You can see everything we hold and delete any of it, at any time. |
| Delivery records | When we sent a reminder and whether it arrived, so we do not send it twice. |
| Consent records | The message in which you first wrote to us, kept as proof that you asked to receive reminders. |
| Your time zone | So “9am” means 9am where you are. |
What we do not collect
- Your other conversations. On WhatsApp we can only see messages sent to our number.
- Your phone’s contact list, photos, location, or files.
2. Why we are allowed to hold it
We process your information on the basis of your consent, given when you message our number and continue to use the service. You can withdraw that consent at any time by replying STOP or asking us to delete your data. Withdrawing it means we can no longer provide the service.
3. How your messages are read
To turn “remind me to pay rent on the 1st” into a scheduled reminder, the text of that message is processed by an automated language-understanding service operated by Anthropic PBC. We send the message text, your time zone, and, when you attach one, the screenshot or PDF itself. It is used to determine the reminder and its timing, or to read what the attachment says, and is not used to train models.
No human at my 2nd brain reads your messages routinely. We may look at a specific message only if you contact us with a problem and we need it to help, or if we are legally required to.
4. Who else your information reaches
- Meta Platforms (WhatsApp, when you use that channel)
- Messages between you and us on WhatsApp travel through WhatsApp. Meta’s own privacy terms apply to that delivery, separately from this policy.
- Your browser’s push service (app, only if notifications are on)
- Google or Apple deliver a wake-up signal to the app. The signal carries no content; the app fetches the reminder from us directly.
- Our hosting provider
- Cloudflare (Workers and D1, global edge network) — stores the database that holds your reminders.
- Language-understanding provider
- Anthropic PBC — as described in section 3.
We do not sell your information, and we do not share it for advertising. We disclose it otherwise only where the law requires it.
5. How long we keep it
- Reminders — until they have been delivered, then for 90 days, so you can look back at them.
- Your account and contacts — while your account exists.
- Things we have noted about you — while your account exists, or until you delete them. Every one shows the message it came from, and can be removed individually.
- Consent and delivery records — for 24 months after the account closes. We are required to be able to show that a person agreed to receive messages.
6. Your rights
Under India’s Digital Personal Data Protection Act, 2023, you may:
- Ask what we hold about you, and get a copy.
- Have anything wrong corrected or completed.
- Have your data erased — see deleting your data.
- Withdraw consent at any time.
- Nominate someone to exercise these rights if you die or become incapacitated.
- Complain, to us first and then to the Data Protection Board of India.
Ask in the app, message us on WhatsApp, or email privacy@my2ndbrain.in. We respond within 30 days.
7. Grievance Officer
As required by Indian law:
- Name
- Atul Mehta
- grievance@my2ndbrain.in
- Address
- B4 1001, Parsvnath Exotica, Sector 53, Golf Course Road, Gurgaon, Haryana 122002
- Response time
- Within 30 days of receipt
8. Security
Messages travel over HTTPS from the app, or over WhatsApp’s encrypted infrastructure. Our database is encrypted at rest and reachable only by the service itself. Access is limited to those who need it to run the service. No system is perfect; if a breach affects you, we will tell you and the Data Protection Board as the law requires.
9. Children
my 2nd brain is not for children under 18. We do not knowingly collect information from them. If you believe a child has used the service, write to us and we will delete it.
10. Where your data lives
Your information is stored at Cloudflare's global network. Processing by the providers in section 4 may occur outside India, under contractual safeguards.
11. Changes
If we change this policy in a way that materially affects you, we will tell you in the app or on WhatsApp before it takes effect. The date at the top always reflects the current version.
12. Contact
privacy@my2ndbrain.in · My2ndBrain, B4 1001, Parsvnath Exotica, Sector 53, Golf Course Road, Gurgaon, Haryana 122002, India.