Deleting your data
Last updated 1 September 2026
You can have everything we hold about you erased. There is no form to fill in and no reason to give.
In the app
Open the menu (☰) and choose Delete my data. Every reminder, list, note and fact about you is erased from our servers immediately, and the app forgets this device. It cannot be undone.
On WhatsApp
Message DELETE MY DATA to our WhatsApp number. We will ask you to confirm once — because it cannot be undone — and then erase it.
By email
Write to privacy@my2ndbrain.in from any address, quoting the recovery code shown in the app (or the WhatsApp number). We will confirm with you before erasing, so that nobody can delete someone else’s account.
What gets erased
- Your account and phone number
- Every reminder, past and scheduled
- Contacts you saved with us
- Your profile name and time zone
What we have to keep, and for how long
Two things survive deletion, and only these:
- Consent records — the fact that a number agreed to receive messages, kept for 24 months. We are required to be able to demonstrate that a person consented. This record holds the number and the date, not your reminders.
How long it takes
Your account stops working immediately and no further reminders are sent. Erasure from our live systems completes within 7 days, and from encrypted backups within 30 days as those backups expire.
If you only want the messages to stop
Reply STOP instead. That cancels every reminder immediately but keeps your account, so you can pick it up again later.
Something not right?
If a deletion request is not honoured, contact our Grievance Officer — details on the contact page — and then, if still unresolved, the Data Protection Board of India.